Caroline Donnelly 

Client Happiness Manager

  • 30+ years in administrative and client support, including online, telephone and in-person services
  •  troubleshot and resolved issues for clients in a timely manner
  • prepared and provided client documents, course materials and communications
  • planned and executed programming for clients
  • created and delivered workshops and seminars

Hi I'm Caroline and I have worked for over 30 years for small businesses in administrative and client support roles, including online, telephone and in-person services. I've prepared and delivered client facing documents, course materials and email communications. I've also troubleshot and resolved issues for clients in a timely manner, including helping them navigate web-based programs and fixed problems as they arose.

As a Program Coordinator for a charity, I planned and executed educational and fun programming for clients, and also created and delivered workshops and seminars for both client groups and the general public. Client happiness is always my priority, making sure each person feels they are valued and respected.

I am excited to work at Careers by Design and use my organization and customer service talents to enable our visitors and clients to maximize their efforts to improve their careers.

Call me at 1.888.977.6284 and let's get you started on a new path to success!